Your position: Home / Shipping Policy

Shipping Policy

We ship to any address in the world.

All shipments originate from chaozhou guangdong China and will be processed as quick as possible – in most cases within 1-3 days. Processing time will vary depending on the existing order queue

Items ordered through us are shipped by Epacket ,Hongkong Post,China Post Air Mail,Singapore Post, EMS or TNT or DHL or FEDEX or UPS.

If there is no shipping option available for your country upon checkout, or if you would like to inquire about either surface or alternate shipping methods to your country, please contact us for a quote.

We will inform you with tracking No. by e-mail as soon as your order is shipped out when we get it from the express company.

A street address is required for delivery.

Merchandise will be delivered standard Air-express door to door, which takes approximately 20 to 30 working days.

Delivery time do not include processing time.

Our products are shipped out every day, from Monday to Saturday, except holidays. Most orders placed on weekdays will be shipped in the same day, while orders placed on weekends will be shipped the following Monday. You will receive an e-mail confirmation with your tracking number. 7 days  after you receive your tracking number, you will be able to track your order online 
FAQ & Help
traditional production process
FAQ & Help
About us
About Chaozhou
Tea Mountain View
Location & Working Hours
What does my order status
Our Guarantee
Return Policy & Tax
Our Guarantee
Press Releases