Your position: Home / FAQ & Help

FAQ & Help

1. What is Oolong tea?

Oolong tea is a semioxidized tea (15-40%), between green tea (un-oxidized) and black tea (fully oxidized). The oxidation process gives Oolong tea more flavor than green tea. Because it is not fully oxidized, Oolong tea is not as strong and heavy as black tea.

2. What are the effect of Oolong tea?

There are plenty of effect including losing weight, lowering cholesterol, and fighting cancer. 

3. What is special about fenghuang tea ?

fenghuang area of vegetation diversity, a beautiful, green rate of 96.4%, the forest coverage rate of 85.1%, a strong green backing, effectively maintain water and soil, water conservation, climate regulation is to purify the air, is to maintain the Phoenix Mountain natural ecological balance Of the foundation stone. The formation of the unique quality of the Phoenix tea is very close to its ecological environment, not only with the season, climate, temperature and humidity, water quality, but also the altitude, soil conditions and other factors are closely linked
Prerequisite: First, the superior ecological conditions; Second, a good variety of tea resources; Third, the production process of superb technology. The first is to determine the quality of tea unique "mountain rhyme" of the necessary conditions; the latter two aspects, mainly on the quality of single-Cong tea "fragrant", "live", "honey"

4. What is special about your tea? Why should I buy from you?

We are experienced tea farmers. We have been farming tea for 3 generations. Our tea is grown in high moutains above (800 to 1400) altitudes. These are high altitudes that produce the best tea. Our prices are lower than most other tea sellers because we are the farmers selling directly to you. There are no middle men increasing the prices.

5. How long does shipping take?

We ship on the following day of the order from phoenix mountain , It usually takes less than 5  weeks for most of the destinations worldwide.

6. How can I pay?

We accept Visa, paypal

7. How is your tea packed?

To protect the tea from the damaging effects of air and light, our tea is vacuum packed in an opaque and airtight foil bag, then put into a bag or a can It is perfect as a gift.

8. How do I brew Oolong tea?


We suggest to brew gongfu style to gain the best out of the tea. 

-Use 3-5g per 100mL.

-Use boiling water (100C) for the rinse and first infusion.

-Use under boiling (95C) for the next 3 infusions.

-Use 90C when the leaves have opened up entirely. 

FAQ & Help
traditional production process
FAQ & Help
About us
About Chaozhou
Tea Mountain View
Location & Working Hours
What does my order status
Our Guarantee
Return Policy & Tax
Our Guarantee
Press Releases